How
to Grow Your School
Staff Meetings – Every Week…
At the beginning of each staff meeting…
Go
over the Staff Skills, School Performance Checklist, and Student Service
Checklist, then continue with that week’s agenda.
Staff Skills
-
Answering phones
-
Greeting walk-ins
-
Getting to know the parents
-
Improving non-cost promotions
-
Developing internal promotions
Staff, the Student Service Checklist will
help you review your students’ progress. First, go over each student’s
attendance card individually. Compare it with the two previous months and the
same month last year. Then review this checklist, which determines what actions
need to be taken towards the student.
[Note: for larger schools, it is the
individual responsibility of each instructor to make sure all attendance
records, etc. have been reviewed. Only specific students who have a problem in
any of these areas need to be discussed at the meeting.
School Performance
Checklist
Student Service
Checklist
-
How many classes has the student missed?
-
What belt level is the student?
-
Has the student taken his or her tip test? If not, why?
-
If a new student, has he or she received a welcome card?
-
Should he or she be receiving a congratulations card for
passing an examination or reaching another belt level?
-
Is his or her birthday coming up? If so, has the student been
sent a card?
-
Has the student received 2, 4, and 6 week calls?
Weekly To Do’s
-
Have the program director/school manager
read off the statistics sheet.
-
Then have them interpret the
percentages. Ask questions; if the percentages are above 80%, ask how that
happened and how can we repeat that success?
-
If they are below 80%, ask how that
happened and how can we improve that?
-
Ask what challenges they ran into this
week (what objections – problems – reasons people used to avoid
enrolling).
-
Discuss ways to overcome the objection –
your goal is to empower your staff with ways to be more successful.
-
Ask what total successes they had this
week. (Easy extension conferences, positive feedback they received about the
school or an instructor, etc.)
-
Ask how they promoted the school this
last week, what flyers were handed out and how many, how many
demonstrations/shows were scheduled, etc. (The more you can get your staff
to take responsibility for promotion, the more successful everybody will
be!)
Become a
AMAA Certified Instructor and Coaching
Facilitator Jessie Bowen
USA Workshops President & CEO
Martial Artist, Fitness, Wellness , Sports and Personal Development Expert:
For more
information contact Jessie Bowen, email
jBowen8871@aol.com
or 919-489-6100
|
